Skip to main content

Founder's Biography

Strategic Cash And Payment Value Chain Optimisation Consulting And Advisory

Mark Labuschagne

Recognised authority in Cash, Payments & Value Chain Optimisation


With over 30 years of financial services and banking experience, Mark has a proven track record of solving client’s problems and delivering efficiency gains, risk reduction, and revenue growth across multiple industries and market segments.

Mark combines deep technical cash and financial services knowledge with strategic insight to design and implement end-to-end integrated solutions—covering digital, mobile, virtual, and physical payment ecosystems. His approach ensures measurable results and long-term value for clients.


Areas of Expertise

  • Cash Product & Value Chain Optimisation
    Reducing cost-to-serve, minimising operational risk, and improving resilience in cash operations.
  • Governance, Compliance & Risk
    Navigating complex regulatory environments with precision and strategic foresight.
  • Vendor Strategy & SLA Management
    Negotiating, structuring, and managing complex multi-party agreements for maximum operational and commercial benefit.
  • Product & Pricing Strategy
    Designing competitive, profitable products, channels, and associated pricing policies.
  • Payments & Collections Integration
    Seamlessly connecting traditional banking infrastructure with next generation fintech and mobile solutions.



Career Highlights

  • 14 years leading major banks’ cash product, operations, channel, sales /marketing and business unit management.
  • 5 years as a trusted advisor in value chain re-engineering and digital cash transformation.
  • Developed and implemented cost and risk reduction frameworks that continue to deliver measurable value to major financial institutions and corporates.
  • Nonexecutive Director on SBV Services Board.
  • Negotiated and implemented the sale and outsourcing of interbank joint ventures and cash product / channel operations
  • Over 10 years’ experience building, leading, and mentoring high performance product and sales teams, and developing and implementing product and marketing strategies for financial institutions.
  • SARB and Competition Commission submissions and representations.
  • Cash business and product leadership record at segment, national and group fora.